Research.

Longer-form investigation into applied AI systems, workflow design, evaluation and meaningful human authority.

RESEARCH INDEX / QUESTIONS IN THE OPEN

Claims belong beside method, evidence and limits.

R/01Working paper

Human authority as systems architecture

What must be designed into a workflow for human oversight to be meaningful rather than ceremonial?

Method: Map permission, evidence, uncertainty, approval, escalation, reversal and accountability across real workflow stages.
Current limit: A framework in active development; it is not presented as a completed empirical study.

R/02Field research

Where does skilled professional time disappear before substantive work can begin?

Method: Trace matter preparation, search, document handling, recording and coordination as one connected system of work.
Current limit: Sector and organisation baselines vary; measures must be established with each team rather than generalised blindly.

R/03Design enquiry

How can AI reduce routine handling without removing access to empathy, discretion and accountable help?

Method: Examine hand-off quality, handler context, escalation rights and resolution authority—not containment rate alone.
Current limit: A research direction informed by public cases and delivery patterns, not a claim about a deployed Boring Future product.